Contact

We'd Love to Hear From You

Whether you have a question about a product, need help with an order, or simply want to share a photo of your pet enjoying their new favorite thing – we're here for you.

Email: support@poshpetlabs.com
Response Time: Within 24 hours (Monday-Friday)

Customer Support Hours:
Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST
Sunday: Closed

Quick Help

Before reaching out, you might find instant answers in our:
- Shipping & Returns Policy
- Product descriptions and specifications
- Order tracking (check your email)

For immediate assistance, our AI support assistant is available 24/7 through the chat feature on every page.

Headquarters:
Posh Pet Labs
Indianapolis, IN

Note: We're an online-only retailer focused on bringing premium pet products directly to your door.